We have set out this privacy policy as an expression of our firm commitment to privacy at Cruinneog. This privacy policy explains what information we collect about you and why.

Information collected by gaelgram.ie

All users of online and optional services provide basic contact and demographic information.

If users wish to contact Cruinneog about our products and services, they must enter personal information. Services that require some form of personal data include:

  • Registration
  • Contact us
  • Text checking

Information collected when a user contacts Cruinneog about a service may include an email address and name. When they contact us a user can choose to accept various email notifications or offers (see the procedures for options below).

Cruinneog recognizes its responsibility for the management of any personal data and is committed to protecting and preserving your privacy through the obligations of the Data Protection Act and the General Data Protection Regulation (GDPR).

Cookies

Our sites use Google Analytics, an analytics service provided by Google, Inc. (“Google”). (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to Google, which will store it on servers outside Ireland including, possibly, the United States of America. Europe and Asia. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Irish Data Protection Commissioner

Further information on your data privacy rights is available on the Irish Data Protection Commissioner website:

Email

Using the email addresses provided on forms and for purchases Cruinneog regularly sends promotional emails to its subscribers about services and products provided by gaelgram.ie and cruinneog.com. You can indicate that you want to receive more email information from Cruinneog. You can opt-out of promotional emails at any time by simply letting us know that you wish to be removed from our mailing list.

External

This site contains links to other sites. Cruinneog is not responsible for the privacy practices or the content of such sites.

Security

This site has security measures in place to protect against the loss, misuse or alteration of the information under our control. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Cruinneog cannot guarantee or warrant the integrity of any information you send to us or from our online products or services, and you do so at your own risk. Once we receive your information we do our utmost to ensure that it is secure on our systems.

Legality of processing

There are 6 distinct ways in which the legality of a particular case may process personal data under the GDPR. Cruinneog’s policy is the appropriate basis for identifying and documenting processing, in accordance with the regulation. The options are outlined briefly in the following sections

1. Consent

Unless required for a reason permitted in the DPA, Cruinneog will always obtain explicit consent from a data subject to collect its data. Explicit information about our use of personal data will be made available to data subjects at the time consent is obtained and their rights to data are explained, such as the right to withdraw consent.

2. Contract performance

When the personal data collected and processed are required to perform a contract with the data subject, explicit consent is not required. This is often the case where the contract cannot be concluded without the personal data involved, e.g. delivery cannot be made without an address.

3. Legal obligation

If the personal data collected and processed are required to perform a contract with the data subject, explicit consent is not required. This may be the case for some employment and tax data, and for many other areas.

4. Critical interest of the data subject

Where the personal data are necessary to protect the overriding interest of the data subject or another natural person, this may be used as the legal basis for the processing. Cruinneog will keep reasonably documented evidence that this is the case, whenever this reason is used as a legal basis for the processing of personal data.

5. Task performed in the public interest

Where Cruinneog is required to perform a task which it believes is in the public interest or as part of a public duty the consent of the data subject will not be sought. The public interest assessment or official duty shall be documented and made available as evidence where necessary.

6. Legitimate interest

If the processing of certain personal data is considered to be in the interest of Cruinneog and is not considered to significantly affect the rights and freedoms of the data subject, this may be defined as the legal reason for the processing. Again, the rationale for this will be documented.

The rights of the individual

The legislation and the DPA have the following fundamental rights and that of individuals regarding the personal data held about them:

  1. The right to access personal data and information specific to them.
  2. The right to correct errors in such data or information.
  3. The right to request the deletion of such data or information (the right to be forgotten).
  4. The right to refuse direct marketing.
  5. The right to block the processing of his personal data.
  6. Right to transfer personal data.

Cruinneog will comply with the requirements of the legislation and GDPR in all respects, in accordance with the resources and duties of the organization.

Disclosure of your information

We will not disclose your details to third parties unless you have consented to this disclosure or the third party is required to complete an application or contract that you have made. Where appropriate, our service providers may also process data and if so we will take steps to ensure that the processing complies with applicable data protection and confidentiality laws. We will also disclose your details if we believe in good faith that we need to disclose them in compliance with any applicable law, summons, search warrant, court or regulatory order or other statutory or legal requirement.

Request for access

Under the above rights an individual has the right to request personal data and information held on them in order to check the information and the lawfulness of the processing of the information. Under the DPA they have the right to:

  • Seek confirmation that their personal data is being processed
  • Access their personal data
  • Seek other information as set out in the legislation and the DPA

Here are the steps to take in relation to applications on the organization for access: Any request for access will be sent to the data protection officer in writing at diarmaid@cruinneog.com. The request will be answered as soon as possible and no later than one month.

To comply with the law, the information may only be disclosed to the requester or a person authorized to receive the information. For this reason, the applicant or their representative must be identified. These people can request access to personal data:

  • Person to whom the personal data relates
  • Representative of the person to whom the personal data relates
  • Person appointed by a court of law
  • Law enforcement agency

Proper steps must be taken to verify the identity of the requester before any work on the application will commence. Cruinneog will seek a two-month time extension on the above deadline if they believe the application is complex or multifaceted. Other provisions of the DPA and the legislation will be relevant if the application is considered unfounded or excessive.

Complaints

The regulation and act set out rules on how organizations should collect and use information and Cruinneog is committed to complying with these rules, commensurate with the scale of the organisation's resources and their obligations. But if someone believes that Cruinneog has not handled their personal data in accordance with the act, they can complain to the data protection officer at diarmaid@cruinneog.com. An individual can also make a complaint if they are not happy with the way their request for access has been handled. They will usually receive a response within 20 working days of making the complaint. After this stage, and if they are still dissatisfied, the person can request that a Data Protection Commissioner consider how Cruinneog is complying with the personal data act.

Contact details for the data protection officer

Changes to this privacy statement

We reserve the right to change this privacy policy from time to time at our sole discretion. If we make changes to the privacy policy these changes will be posted on our privacy policy page. You should review this page regularly for updates. If you have comments or questions about our privacy or terms of use please email diarmaid@cruinneog.com.